Privacy Policy
Last Updated: October 6, 2026
1. Who We Are
This Privacy Policy explains how Novus Commerce Inc, trading as harrywork (“we,” “us,” or “our”), collects, uses, and shares personal information when you visit harrywork.com, place an order, create an account, subscribe to our emails, or contact us.
Novus Commerce Inc. is the company responsible for the personal information handled in connection with our store.
For privacy questions or requests, email service@harrywork.com.
2. Information We Collect
Depending on how you interact with our store, we collect the following categories of information:
Contact and delivery information: Your name, email address, telephone number, billing address, and shipping address.
Account information: Information you provide when registering or managing a customer account.
Order and transaction information: Products purchased, order details, payment status, transaction references, shipping records, and return, refund, or exchange history.
Customer communications: Information you provide in emails, inquiries, reviews, photographs, or other submissions.
Device and usage information: Your IP address, browser and device information, referring pages, pages viewed, and interactions with the Site. Cookies and similar technologies may be used to collect this information.
Marketing preferences: Your email subscription status and communication preferences.
We receive information directly from you, automatically through your use of the Site, and from providers supporting payments, website operations, and delivery.
3. Payment Information
Payments are processed through PayPal using the payment methods available at checkout.
Payment providers handle the payment credentials needed to complete your transaction. harrywork does not store your full payment card details.
We receive payment-related information needed to manage your order, such as payment status and transaction references. Please review the payment provider’s privacy policy for information about its own processing practices.
Do not send full card numbers, card security codes, or account passwords to our customer support email.
4. How We Use Personal Information
We use personal information to:
- Process and manage orders and payments.
- Arrange shipping and provide delivery updates.
- Manage customer accounts.
- Respond to questions and customer service requests.
- Handle returns, refunds, exchanges, and disputes.
- Send order confirmations and other service communications.
- Send promotional emails where permitted and manage subscription preferences.
- Maintain, troubleshoot, and improve the Site.
- Detect fraud and protect the security of our store and customers.
- Maintain business records and comply with applicable legal obligations.
5. How We Share Personal Information
We share relevant information with providers that help us operate our business, including:
- Website hosting and e-commerce service providers.
- Payment processors, including PayPal.
- Shipping carriers and fulfillment providers.
- Customer support and email service providers.
- Technical, security, and professional advisers where necessary.
For example, delivery providers receive the contact and address information needed to deliver an order.
We may also disclose information when required by law, to respond to valid legal requests, to prevent fraud, or to protect legal rights and safety.
If our business undergoes a merger, acquisition, or transfer of assets, personal information may be transferred as part of that transaction, subject to applicable law.
6. Cookies and Similar Technologies
Our Site may use cookies and similar technologies to support shopping cart and checkout functions, maintain account sessions, remember preferences, protect the Site, and understand how visitors use it.
You can manage or delete cookies through your browser settings. Blocking certain cookies may affect account access, shopping cart functions, or checkout.
Where the Site provides additional cookie or privacy controls, you can use those controls to manage the relevant preferences. Browser cookie settings do not necessarily control every type of data collection or sharing.
Where applicable law requires consent for a particular technology, we will obtain that consent before using it.
7. Marketing Emails
You can unsubscribe from promotional emails by using the unsubscribe link in an email or contacting service@harrywork.com.
Unsubscribing from marketing does not stop communications needed to fulfill an order, provide shipping updates, handle a return, or respond to your inquiry.
8. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy.
Retention periods depend on the type of information, whether an account or order remains active, outstanding customer service matters, legal recordkeeping requirements, and the need to resolve disputes or prevent fraud.
When information is no longer needed, we take appropriate steps to delete or de-identify it, subject to applicable retention requirements.
9. Information Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
No website, transmission method, or storage system can guarantee complete security. Please protect your account credentials and contact us if you suspect unauthorized use of your account.
10. Your Privacy Rights and Choices
Depending on your place of residence and applicable law, you may have rights to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Receive a copy of certain information in a portable format.
- Withdraw consent where processing relies on consent.
- Opt out of certain processing, including targeted advertising or the sale or sharing of personal information, where those activities occur and applicable law provides that right.
- Appeal a decision concerning a privacy request where applicable.
To submit a request, email service@harrywork.com with the subject line “Privacy Request” and describe what you would like us to do.
We may need to verify your identity before acting on a request. We will request only information reasonably necessary for verification. Please do not send sensitive identification documents unless we explain why they are needed and provide an appropriate submission method.
Where permitted by applicable law, an authorized agent may submit a request on your behalf, subject to verification of their authority.
Some information may need to be retained to complete transactions, comply with legal obligations, prevent fraud, or resolve disputes. We will explain any applicable limitations when responding.
We will respond within the timeframe required by applicable law and will not unlawfully discriminate against you for exercising your privacy rights.
11. Children’s Privacy
Our store is intended for adult shoppers and is not directed to children under 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact service@harrywork.com so we can investigate and take appropriate action.
12. Third-Party Websites and Services
The Site may contain links to third-party websites or services. Their privacy practices are governed by their own policies.
Please review those policies before providing personal information to them.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes to our operations, services, or legal requirements.
The revised version will be posted on this page with an updated date. Where required by applicable law, we will provide additional notice or obtain consent for material changes.
14. Contact Us
For questions about this policy or to exercise a privacy right, contact:
Employer Identification Number (EIN)：42-4737034
Legal corporate name：Novus Commerce Inc
US Company Address：400 NORTH MAIN AVENUE, SUITE 206, SIOUX FALLS, SD 57104
Email: service@harrywork.com